Zoom Phone for Provider Exchange Service User Permissions

The table below describes the user permissions for managing the Zoom service.

Action

SysAdmin

 

Admin

Oper

Monitor

Open Qualify Leads Page

Ö

Ö

Ö

Open Number Management Page

Ö

Ö

Ö

Change Customer Channel

Ö

Ö

-

Remove Customer Channel

Ö

Ö

-

Delete Customer provider

Ö

Ö

Assign tags to channels

Ö

Ö

-

Zoom customer operators do not have access to the Live Platform portal.